Privacy Policy

Effective Date: February 23, 2025

1. Introduction Welcome to the Good Dog website (the “Site”), owned and operated by Soufiane. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase from us. By using our Site, you consent to the collection and use of information in accordance with this policy. 2. Information We Collect We may collect and process the following types of personal data about you:

  • Personal Identification Information: Name, email address, postal address, phone number, payment information, and any other information you provide us when making a purchase or contacting us.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our Site, products, and services.
  • Cookies Data: We use cookies to enhance your experience on our Site (see Section 8 for our Cookie Policy).

3. Purpose of Processing Your Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and deliver your orders, including managing payments, fees, and charges.
  • To manage your account registration and provide customer support.
  • To communicate with you about your order, including sending you order confirmations and dispatch notifications.
  • To send you marketing communications, newsletters, and updates, if you have opted to receive them.
  • To analyze and improve our Site and the services we offer.

4. Legal Basis for Processing Your Data We will process your personal data based on the following legal grounds:

  • Consent: Where you have given explicit consent to receive marketing communications.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you.
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.
  • Legitimate Interests: To pursue our legitimate interests in ensuring the effective and safe running of our business.

5. Data Sharing and Disclosure We will not share your personal data with third parties except in the following circumstances:

  • With service providers who assist us in operating our Site and conducting our business, such as payment processors, delivery services, and email service providers.
  • If we are required to do so by law or in response to valid requests by public authorities.
  • In connection with a sale, merger, acquisition, or any other transfer of all or a portion of our business.

6. Data Security We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. 7. Data Retention We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once we no longer require your data, we will securely delete or anonymize it. 8. Your Rights Under GDPR You have the following rights regarding your personal data:

  • The right to access your personal data.
  • The right to rectification of inaccurate personal data.
  • The right to erasure of your personal data (“rightto be forgotten”).
  • The right to restrict processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at the email address below. 9. Marketing Communications If you have opted to receive marketing communications from us, you can unsubscribe at any time by following the instructions provided in the emails or by contacting us directly. Please note that even if you opt-out of receiving marketing communications, we may still send you service-related emails regarding your order. 10. Cookies We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings. For detailed information about the cookies we use and the purposes for which we use them, please refer to our Cookie Policy. 11. Children’s Privacy Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately, and we will take steps to remove such information. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the effective date above. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy. 13. Contact Us If you have any questions about this Privacy Policy, please contact us:

Thank you for choosing Good Dog. Your privacy is important to us, and we are committed to protecting your personal data.